Legal
Terms of Use.
These terms cover your use of the CreatStrat website. They're deliberately short. The important point: this site is here to inform you and start a conversation. The actual work is governed by a separate written agreement.
01Agreement to these terms
By using creatstrat.com, you agree to these terms. If you don't agree with them, please don't use the site. The site is operated by CreatStrat Inc.
02What this site is
This site describes our creative-strategy subscription and lets you request a Free Creative Gap Scan. The information here (including any pricing, volumes, timelines, and examples) is provided to help you evaluate us. It may change, and it doesn't constitute an offer that binds either of us.
03A free analysis isn't a contract
Submitting the brand-analysis form, or emailing us, starts a conversation. It does not create a client relationship and does not commit you to anything. Any paid subscription begins only when you complete a checkout on our app (app.creatstrat.com) or accept a written agreement setting out scope, fees, and terms. If anything on this site conflicts with that agreement, the agreement controls.
04Subscriptions & billing
Self-serve subscriptions are billed monthly in advance at the price shown at checkout for the plan you configure, and renew automatically each month until canceled. Payments are processed by Stripe; your card details go directly to Stripe and never touch our systems.
You can cancel anytime from the billing page in your account. Cancellation takes effect at the end of the current billing period; we don't prorate or refund a period that has already started unless the law requires it. Briefs already delivered to your workspace remain yours to use in your business; ongoing workspace access requires an active subscription. If we change subscription pricing, existing subscribers get at least 30 days' notice by email before any change affects them.
05Intellectual property
The content, design, wording, and brand marks on this site belong to CreatStrat. You're welcome to view and share links to it, but please don't copy, republish, or reuse its content or design as your own without our written permission.
06Acceptable use
Please use the site normally and lawfully. Don't try to break, overload, scrape at scale, or interfere with it, and don't submit anything false, unlawful, or that isn't yours to share.
07Links to other sites
Where we link out to a third-party site, we do it for convenience. We don't control those sites and aren't responsible for their content or practices.
08No warranties
The site is provided “as is.” We work to keep it accurate and available, but we don't warrant that it will be error-free, uninterrupted, or that every detail is current at the moment you read it.
09No guaranteed results
Anything on this site describing outcomes, performance, volumes, or timelines reflects how the product is designed to work, not a promise of any specific result for your brand. Advertising results depend on many factors outside our control. We don't guarantee a particular return on ad spend, sales, or performance.
10Limitation of liability
To the fullest extent the law allows, CreatStrat is not liable for any indirect or consequential loss arising from your use of this site, and our total liability connected with the site is limited to the amount you paid to access it, which, for this site, is nothing.
11Changes to these terms
We may update these terms from time to time. When we do, we'll change the “last updated” date above. Continuing to use the site after a change means you accept the updated terms.
12Governing law
These terms are governed by the laws of Ontario, Canada, without regard to its conflict-of-law rules.
13Contact
Questions about these terms? Email team@creatstrat.com.